Invoicing Handler

MacGregor – Let's shape the future together

Your focus area will be providing customer service for the lifecycle of the marine and offshore spares products. You, with your team members, will be responsible for billing documents, invoicing in the correct time frame and providing financial data support to relevant departments. This includes creating invoices to the customer and identifying discrepancies in billing documents by using the company's database. 

You will cooperate with logistics and customer care departments and as well with sales support responsible in branches around the world when needed.

The position is a support to MacGregor Global Service Center (GSC) in Gdańsk, Poland.

More tasks and responsibilities

• Creating and distributing daily deliveries report,
• Processing billing documents from the daily report, verifying the data in the system,
• Prioritizing and processing queries from shared mailbox,
• Handling incoming requests (from all parties involved),
• Direct contact with the customer via email regarding billing documents.
• Analyzing processes and proposing improvements 
• Monitoring optimal workflow level & communicating to high workload level to Team Leader
• Providing on-the-job training in process, tax practicalities, and the use of ERP systems for new employees.

This role is part of our Global Services Division. Reporting directly to the Team Leader. This position is based in Gdansk, Poland.

What you’ll need to succeed

Good interpersonal and service-minded skills are essential in this position. We are looking for a person who possesses skills of working independently and within a team.
 
Ideally you have

• 1-2 years of experience on similar position 
• Strong organizational skills
• Computer and data entry skills (Microsoft Office and Gmail G-suit) will be an asset
• Skills in SAP or another ERP system will be an asset
• Good view at handling complexity, problem solving and working close to deadlines
• Ability to work under time pressure
• Fluent in English, both verbal and written 

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. 

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!