Operations Coordinator

MacGregor – Let's shape the future together

We're looking for a proactive and experienced Operations Coordinator to join our team. In this role, you will be crucial in coordinating and supporting the execution of maintenance and repair works in strict alignment with our Operating Principle Manual (OPM). You will act as a key interface, ensuring smooth and compliant service operations that meet customer requirements.

More tasks and responsibilities

• Coordinating service operations to fulfil customer requirements
• Maintaining service job data in Salesforce and personnel planning tool
• Preparing service jobs, arranging technical documentation, and ordering services from subcontractors, shipyards, or sister companies
• Providing service quotations to both customers and frontline sales
• Supporting service administrative tasks (e.g., booking flight tickets, visa applications, yard/port entry applications, local insurance) where needed
• Ensuring full compliance with the Operating Principle Manual (OPM)
• Follow up Service Engineers before and after assignments
• First-line technical support to service engineers
• Preparing relevant documents necessary for invoicing
• Checking and approving incoming invoices for parts and subcontractors
• Building and maintaining strong customer relationships for defined accounts

Reporting directly to the Operations Superintendent. This position is based in Bergen, Norway.

What you’ll need to succeed

To excel in this position, you should have a strong background in service operations, preferably paired with a Bachelor's degree in Engineering. Your success will hinge on your proven project management, communication, and organizational skills, ensuring all maintenance and repair activities are coordinated efficiently and on time.

Ideally you have

• Bachelor’s degree or Vocational certificate, preferably in Mechanical/ electrical engineering. 
• Minimum of 5 years of experience in service operations or a similar field
• Demonstrate good project management and communications skills
• Proficiency in SAP and Salesforce
• Fluent Norwegian and English both written and oral

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. 

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Steinar Blikberg, Operations Superintendent at steinar.blikberg@macgregor.com.

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!

Application deadline: 11th January, 2026