Manager, Service Projects

MacGregor – Let's shape the future together

Are you a strategic leader with strong commercial and operational acumen who can navigate complex international markets, build a high-performing team, and ensure the profitable and safe delivery of Modernisation & Upgrade projects?

Join the Global Service Division at MacGregor as Manager, Service Projects ROR and become a key driver of operational excellence, customer satisfaction, and business growth across international markets.
MacGregor’s ROR Service Projects organisation supports shipowners and operators worldwide with reliable, efficient, and future-ready service solutions. Our teams deliver projects that extend service life, enhance operational capabilities, and ensure optimal performance of cargo handling equipment.

In this role, you will lead and develop the ROR service projects organisation, ensuring projects are delivered safely, efficiently, and profitably. You will balance strategic direction with operational execution while driving continuous improvement and strengthening MacGregor’s competitiveness in the market.

As part of the Service Projects Leadership Team, you will actively participate in strategic discussions and collaborate across regions and functions to achieve shared goals.

More tasks and responsibilities

• Lead, manage, and develop the ROR service projects organisation to achieve operational and financial targets
• Ensure safe, high-quality, and timely delivery of service projects to global customers
• Drive continuous improvement in project performance, operational efficiency, and cost control
• Proactively identify market opportunities and implement strategies to strengthen competitiveness and growth
• Build and maintain strong relationships with key customers, partners, and internal stakeholders
• Develop organisational structures, processes, and tools that support scalability and global consistency
• Provide strategic insight and regular reporting on project performance, risks, and opportunities
• Represent MacGregor in customer meetings, industry forums, and professional networks
• Empower, coach, and motivate team members and global peers to achieve excellence and innovation

Reporting directly to the Director, Service Projects, located in Norway. The position will be based in MacGregor’s office in Gothenburg, Sweden. 

What you’ll need to succeed

We are seeking an inspiring and proactive leader who can motivate and develop diverse teams while maintaining a strong business orientation that balances customer satisfaction and profitability.
The ideal candidate is a strategic thinker with strong analytical capabilities and a pragmatic, hands-on approach to execution. You thrive in a fast-paced, international environment and are comfortable working across cultures and organisational levels.

Ideally you have

• Bachelor’s degree in Business, Engineering, or a related field
• Minimum 5 years of leadership experience within merchant, energy, or industrial services
• Proven track record of managing teams and delivering results in complex service projects
• Experience in aftermarket services, engineering solutions, or capital equipment markets is preferred
• Strong financial acumen, including experience with P&L responsibility
• Solid understanding of merchant service operations and regulatory frameworks
• Demonstrated success in generating revenue and closing deals in a B2B environment
• Strong commercial mindset with the ability to structure profitable deals
• High proficiency in productivity tools, CRM systems, and business reporting tools
• Excellent communication and negotiation skills across internal and external stakeholders
• Strong organisational and change management capabilities
• Ability to operate effectively in a fast-paced, international, and cross-cultural environment
• Fluent in English; additional languages are considered an advantage

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great. Our people are the ones who innovate, and people drive our business forward. With us, you will be part of an international collaborative culture, with challenges and opportunities to further develop your professional skills. We enable sustainable global maritime operations by maximising efficiency in cargo and load handling. 

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competencies
• Safety is essential in everything we do
  
  

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Geir Roland,Director, Service Projects at geir.roland@macgregor.com.

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately, we do not consider CVs sent by email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to MacGregor's success, apply today!

Application deadline:  26 March 2026