Hong Kong, New Territories, CN
Account Manager
MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.
We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.
MacGregor – Let's shape the future together
The purpose of this role is to promote and sell MacGregor products, with a main focus on spare parts and services, while serving as the front line of customer contacts and undertaking any other tasks assigned by management in the best interest of the company.
Main tasks and responsibilities
• Develop and implement sales tactics and TTO action plans, meet and exceed sales budgets
• Plan and execute customer visits, produce reports, collect and share feedback to improve strategies
• Report on customer Installed Base (IB), promote service contracts and follow up on quotes
• Build customer relationships with key stakeholders
• Refer leads, feedback, and competitor data internally
• Monitor order and delivery and escalate support needs
• Pursue account receivables and execute assigned projects
This role is part of our Global Services Division. Reporting directly to the Regional Account Manager, North Asia. This position is based in Kwai Fong, Hong Kong.
What you’ll need to succeed
Understanding of the marine, shipping, or offshore industries is essential for this position. We are looking for a person with established experience in the Hong Kong market and with competence in Google Workspace. You are a self-driven, customer-focused individual with communication, collaboration, negotiation, and presentation skills, able to work with limited supervision, and you have a desire to further develop yourself and the department.
Ideally you have
• Bachelor’s degree in engineering, marine or business
• 3-5 years of experience within the marine, shipping, or offshore industries in Hong Kong (job title will be subject to the related experience)
• Fluent in English language - both verbal and written
Benefits
• 5-days work
• Year-end bonus
• Incentive scheme (optional and according to job level)
• Travel allowance
• 12 days annual leave (max. 22 days)
• Medical & dental insurance (will include family)
Why MacGregor?
Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.
Values guide our work
• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do
MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.
Additional information
Do you have questions regarding the role? Please contact Tracy Cheng, HR Specialist at Tracy.Cheng@macgregor.com.
Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.
If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!