Hong Kong, New Territories, CN
Account Representative
MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.
We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.
MacGregor – Let's shape the future together
Do you thrive in building customer relationships, exceeding sales targets, and managing budgets effectively? Looking no further, MacGregor is looking to hire an Account Representative with experience in marine, shipping, or offshore industries. The purpose of this role is to promote and sell spare parts, serve as the primary customer contact for the branch, and fulfill additional management-assigned tasks to support the company and local sales team.
Your day-to-day responsibilities will include driving sales through customer visits and lead generation, negotiating deals, assessing customer needs, building client relationships, reporting market intelligence, executing sales plans, and consistently meeting or exceeding sales budgets. In addition, you will produce and file detailed visit reports from all customer meetings.
Main tasks and responsibilities
• Maintain and update comprehensive market and customer information, reporting key insights to management
• Build and strengthen customer relationships while driving service contract sales and managing quotations and installed base details
• Ensure timely order and delivery follow-up, escalating issues as needed to protect customer relationships
• Support accounts receivable collection in collaboration with the local controller
• Execute assigned projects to contribute to the company's overall success
This role is part of our Global Services Division. Reporting directly to the Regional Account Manager. This position is based in Kwai Fong, Hong Kong.
What you’ll need to succeed
Understanding of the marine, shipping, or offshore industries is essential for this position. We are looking for a person with established experience in the Hong Kong market and with competence in Microsoft Office Suite. You are a self-driven, customer-focused individual with communication, collaboration, negotiation, and presentation skills, able to work with limited supervision, and you have a desire to further develop yourself and the department.
Ideally you have
• Bachelor's degree in engineering, marine or business
• 3-5 years of experience within the marine, shipping, or offshore industries in Hong Kong
• Fluent in English language - both verbal and written
Why MacGregor?
Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.
Values guide our work
● Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
● Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
● Safety is essential in everything we do
MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.
Additional information
Do you have questions regarding the role? Please contact Tracy Cheng, HR Specialist at Tracy.Cheng@macgregor.com.
Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.
If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!
MacGregor USA Inc. is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As a federal contractor, we also take Affirmative Action (AA) to employ and advance in employment individuals from underrepresented groups, including qualified minorities, women, individuals with disabilities, and protected veterans. If you require a reasonable accommodation to complete the application or interview process, please contact us at diana.creekmore@macgregor.com or by phone 925-877-5657.
For more information, please review the “Know Your Rights: Workplace Discrimination is Illegal” –poster prepared by the U.S. Equal Employment Opportunity Commission (EEOC), which summarizes these laws and explains how employees or applicants can file a complaint if they believe that they have experienced discrimination.
MacGregor does not accept unsolicited resumes from recruiting agencies or firms. Please do not forward resumes to our job alias, company employees, or any other company location. We are not responsible for any fees related to unsolicited resumes.