Account Manager

MacGregor – Let's shape the future together

The purpose of the role is to promote and sell electro-hydraulic ship-mounted cargo handling equipment, bow loading systems and deck machinery products and systems to customers in the offshore segment of the Americas.

The role is US based and permits telecommuting from home in Houston, Texas, MSA up to 2 days per week. This role requires 20% domestic and 20% international travel required to customers in the U.S. and Brazil.

Main tasks and responsibilities

As Account Manager you will be responsible for the following duties:

• Promote and sell electro-hydraulic ship-mounted cargo handling equipment, bow loading systems and deck machinery products and systems to customers in the offshore segment of the Americas.
• Identify the customers' specific technical and functional needs and promote the sale and use of MacGregor products, parts, services and specialized project solutions. 
• Apply knowledge of mechanical, electrical and electronic components and systems that comprise advanced bow loading systems, electro-hydraulic ship-mounted cargo handling equipment, and related deck machinery and systems to provide technical presentations for MacGregor products to customers with offshore operations in the U.S. and Brazil.
• Develop sales budgets and plans for the Americas market segment. 
• Negotiate sales with existing and new customers for ship-mounted cargo handling equipment and services. 
• Assist with the preparation of sales and service sales forecasts and budgets. 
• Monitor sales revenues against forecasts to identify problem areas and adapt procedures or priorities to improve overall sales performance.
• Contribute to the development of sales, customer retention, pricing, and distribution strategies for the offshore segment of the Americas through the provision of market intelligence and customer information. 
• Support sales and service account representatives on the operational aspects of electro-hydraulic ship-mounted cargo handling equipment, bow loading systems and related products and services and internal procedures. 
• Pursue sales leads and visit existing and new customers to meet or exceed sales target levels and budgets. 
• Refer customer feedback and information on competitor activity to appropriate contacts within the organization so that procedures can be adapted for changing market conditions and customer demands. 
• Actively investigate and report on customers product installed base (IB) equipment and file related visit reports. 
• Update relevant market and customer information and stay informed regarding
• order/delivery follow-up of contracts. 
• Apprise management of higher-level support requirements, such as when customer relationships are in jeopardy. 
• Actively pursue collection of account receivables with support of local controller.
• Develop and implements sales tactics and action plans with manager’s approval and work with the sales support teams.

What you’ll need to succeed

• Bachelor’s degree in in Computer, Marine, or Mechatronics Engineering.
• Three (3) years of experience as Service Engineer in the marine, merchant and offshore market.
• The three (3) years of experience must have included performing on-board commissioning, installation, inspection, troubleshooting, repair, upgrade, and maintenance of bow loading systems, advanced electro-hydraulic ship-mounted cargo handling equipment, and deck machinery products and systems in an offshore vessel setting, as well as carrying out inspections, troubleshooting, repair and optimization of electro-hydraulic, automation, control, mechanical, and safety components and systems. 20% domestic and 20% international travel required to customers in the U.S. and Brazil.
• May telecommute from home within the Houston, Texas MSA up to two (2) days per week.

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. 

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

What we offer

• Medical, Dental, Vision & Life insurance effective on your first day of employment
• Flexible Spending Account for medical expenses
• Company-paid Short & Long-Term Disability
• Company Paid Life Insurance Policy (Additional life insurance policies available for self, spouse and children)
• Company paid holidays, paid sick time & paid vacation time
• 401k Plan - company currently matches first 6% of employee contributions into the 401K plan, 401k Plan - new employees are eligible to participate in 401k Plan on the 1st day of the month following 30 days of employment - plan participants are 100% “vested” immediately upon enrolling into plan