Service Engineer

MacGregor – Let's shape the future together

Are you driven by problem solving? Do you thrive working with complex and large equipment? Looking no further, MacGregor is looking to hire a Service Engineer to join our team.

As a Service Engineer, you will be responsible for performing and supervising service activities such as repairs, preventive maintenance and corrective actions on MacGregor and equivalent equipment. 

In this role you will be reporting to the Service Manager/Coordinator and your key accountabilities will include inspecting, troubleshooting, reporting, planning and conducting service or repairs as necessary, either alone or by leading subcontractors and to ensure adequate records and documentation are maintained in line with agreed standards.

You will ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas.

More tasks and responsibilities

• Professionally supervise and/or perform service activities (overhauls, inspections) preventative maintenance and corrective actions on MacGregor and equivalent equipment

• Provide information and write reports as required

• Establish and maintain good relationships with both internal and external customers

• Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization

• Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area

• Co-operation with the other Macgregor service stations and installation division

• Follow all site safety rules, agreed working practices and environmental requirements

• Recognize service and spares sales opportunities and communicate that to the relevant persons

• Coach/tutor junior colleagues and trainees as necessary

• Make decisions about commercial matters within prescribed limits for each project, previously agreed with the Service Manager

This role is part of our Global Services Division. Reporting directly to the Operations Coordinator or Operations Superintendent. 

The position is based in Kaarina, Finland, but your work requires frequent short term traveling mainly in different ports at Finland and sometimes with the client’s vessels to Sweden, Germany or Baltic’s. From time to time, you may also support emergency services during evenings, weekends, or public holidays, ensuring that no two days are ever the same.

What you’ll need to succeed

We are looking for a person with a mechanical or/and hydraulic background and field service experience. The ideal candidate for this role has experience in maritime, military or heavy engineering. Being a person who is cooperative, customer oriented and has technical skills is essential. 

To succeed in this role, you should have:

•  Some years’ experience on ships & their marine equipment’s, either by having experience as a marine engineer or having an experience from a (marine) repair company.

• In addition to good mechanical engineering skills, understanding of gas cutting & welding works, you should have practical understanding on hydraulics.

• Basic understanding in electrics will be strongly beneficial as well.

• Technical education or college level or similar relevant experience

• Driving license being a mandatory requirement for the work.

• Good interpersonal skills and ability to communicate both in Finnish & English (Swedish skills beneficial) are essential as in this position you will also be responsible for maintaining productive team and customer relationships.

• You also need to be able to express yourself clearly in writing, being a requirement for reporting.

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. 

Values guide our work

Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Kimmo Huhtala, Operations Manager at Kimmo.Huhtala@macgregor.com .

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!