Service Engineer

MacGregor – Let's shape the future together

Are you a skilled Service Engineer ready to make a significant impact? This is more than just a job, it is a career that will take you to new places and challenge you with unique technical puzzles every day. Join our team in Kristiansand and be at the forefront of our service operations, ensuring excellence for our global clients.

This is an opportunity for a hands-on expert, who will be responsible for performing repairs on critical offshore equipment. Your focus on quality and safety will be essential to keeping our customers' vessels moving and hitting our service goals.

More tasks and responsibilities

• Performing on-site maintenance, repairs, and inspections of offshore cranes, gangways and other systems
• Diagnose and resolve complex software, electrical and hydraulic issues
• Maintain professional relationships with both internal teams and external customers
• Preparing detailed service reports and documentation for all work performed
• Identify sales opportunities and communicate them to the line  manager to support all sales activities.
• Maintain current knowledge of key customers and technical information, including new developments, service bulletins, and MacGregor product specifications

The position is part of our Global Services Division, located in Kristiansand, Norway. You will report to the Operations Manager.

What you’ll need to succeed

We are seeking a highly communicative and technically skilled individual who thrives on solving challenges and prioritizes customer satisfaction. The ideal candidate will demonstrate collaborative abilities within a multicultural environment.

Ideally you have

• A technical education at college level in Mechatronics, Automation, or a similar relevant field
• Proficiency with Siemens PLCs; experience with Beckhoff is a strong advantage
• 2+ years of proven experience in a related role. Offshore experience is highly preferred
• Excellent problem-solving abilities and a deep understanding of mechanical, hydraulic, and electrical systems
• Communication and interpersonal skills to build and maintain effective working relationships with customers and colleagues
• Willingness and ability to travel extensively

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. 

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Trond Karlsen, Operations Manager at trond.karlsen@macgregor.com or +4741570501.

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!