Operations Coordinator

MacGregor – Let's shape the future together

Do you excel at coordinating solutions for customers? Looking no further, MacGregor is looking to hire an Operations Coordinator to join the team.
The primary objective of this position is to ensure comprehensive and effective coordination of service operations. This coordination is essential to meet the requirements of both internal and external stakeholders, as well as broader business needs, at all times.

Furthermore, this role involves assisting with cost estimations during the pre-contract phase. It also includes coordinating global resources in collaboration with other Coordinators and overseeing the execution of assigned contracts to ensure both efficiency and profitability, while consistently fulfilling customer and business requirements.

More tasks and responsibilities

• Responsible for global inspection and service job coordination, including planning, subcontractor orders, customer/insurance statements, report conversion, and technical support for engineers and line manager feedback
• Coordination of installations and warranty jobs - involves the preparation and documentation of installation jobs and the organization of warranty work
• Verification of subcontractor invoices - includes reviewing incoming invoices, claiming applicable discounts, and ensuring quality control
• Preparation of invoicing documentation - this entails discussing invoices with customers and insurance companies, creating specialized reports for insurance purposes, and preparing repair job quotations, including tendering and price identification for service jobs
• Customer contact - this involves conducting regular customer visits and serving as a point of communication between the customer and other departments

Reporting directly to the Operation Manager. The position will be based in MacGregor’s office in Piraeus, Greece.

What you’ll need to succeed

The ideal candidate for this role has excellent leadership and management skills, sales techniques and ability to transfer know-how and experience to people. You also need to have good communication and networking skills.

Ideally you have

• Technical education
• Experience in mechanics, electrics and hydraulic systems
• Experience with merchant cranes, RORO, hatch covers
• Fluent in both written and spoken English 
• Fluent in both written and spoken and Greek

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. 

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Luca Andreozzi, Dry Docking Superintendent at Luca.Andreozzi@macgregor.com or +39 01 02 54 63 33.

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!