Rio de Janeiro, BR
Operations Assistant
MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.
We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.
MacGregor – Let's shape the future together
We are looking for a meticulous and organized Operations Assistant to support our team with daily administrative tasks and the coordination of service processes. If you possess a strong attention to detail, proactive attitude, and excellent communication skills, we might be looking for you!
Reporting directly to the Operations Superintendent. This position is based in Rio de Janeiro (São Gonçalo / Niteroi), Brazil.
More tasks and responsibilities
- Support service operation administrative work including documentation and updating service processes in the ERP platforms.
- Work closely with the operation team in daily service arrangement.
- Assist service engineers in daily activities.
- Prepare final costing and follow up with customers for service jobs billing.
- Follow up with customers on service requests.
- Assist the Operation Manager or Superintendent in daily activities.
What you’ll need to succeed
To succeed in this role, you will need to be service minded, capable of carrying out your job independently, and able to handle multi-tasks efficiently while ensuring on-time delivery. Your attention to detail and strong communication skills will be essential for smooth coordination with both customers and internal teams.
Ideally you have
- Diploma or above with 2 years clerical experience.
- Attention to detail, strong communication skill, service minded and can carry out job independently.
- Can carry out multi-tasks & deliver on time.
- Salesforce familiarisation will be a plus.
- Proficiency in Google office applications (Docs, Sheets)
- Proficiency in spoken and written English.
Why MacGregor?
Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.
Values guide our work
- Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
- Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
- Safety is essential in everything we do
MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.
Additional information
Do you have questions regarding the role? Please contact Vinicius Lima, Operations Superintendent at vinicius.lima@macgregor.com.
Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.
If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!
#LI-hybrid