Service Engineer

MacGregor – Let's shape the future together

We pride ourselves on delivering world-class support to ensure the optimal performance of our equipment and are seeking a Service Engineer who shares our commitment to exceptional service.

We are looking for a candidate with previous experience within the shipping sector working with products such as Deck winch and steering gear , but not limited to. Your main discipline is mechanical, hydraulics and automation systems. 

The Service Engineer will be responsible for repairing and maintaining work for MacGregor product range, plus 3rd party maker if needed. To ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organisation in necessary areas. To support Service overall goals and budgets. As the Service Engineer you will become a key partner in our success! 

Main tasks and responsibilities

● Professionally supervise and/or perform service activities (refurbishment, upgrades, inspections), preventative maintenance and corrective actions on MacGregor and equivalent equipment
● Enable feedback from customers and the service market in general to reach the appropriate MacGregor organisation
● Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area
● Follow all site safety rules, agreed working practices and environmental requirements
● Recognize service and spares sales opportunities and communicate that to the relevant persons
● Support sales activities such as follow-up on leads and quotes while at site, as agreed with sales responsible
● Job management of the subcontractors

Reporting directly to Operations Superintendent. The position will travel to the shipyard in China as project needed.

What you’ll need to succeed

We are looking for a person with basic knowledge of service activities, and continuous customer contact, problem-solving, strategic planning, and process improvement. As a person you are cooperative, customer oriented and have technical skills.

Ideally you have
●    Technical education or college level or similar relevant experience 
●    Minimum 2 years of work experience on Marine or ship building 
●    Offshore experience is preferential 
●    Low voltage electrician certificate is mandatory in China region
●    English language and communication skills 

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. 

Values guide our work

●    Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
●    Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
●    Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Tracy Cheng, HR Specialist at Tracy.Cheng@macgregor.com.

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!