Department:  Service
Location: 

Trieste, TS, IT

Senior Service Engineer, Mega Yacht

MacGregor is a global company that operates in more than 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services and solutions to the offshore and marine industries. Our solutions are found on over half of the world's merchant fleet.  

 

MacGregor is establishing a new service hub in Trieste, Italy. The hub is designed to serve MacGregor's customers worldwide. 

 

We believe MacGregor is a great place to work as we set safety first and valuing respect, well being and diversity. We are looking for talents with an international mindset to join our new team in Trieste and help us create lifetime value for our customers. This is a unique opportunity to set your footprint and contribute to the success of MacGregor.

MacGregor – Let's shape the future together

We are looking for an experienced Senior Service Engineer with expertise in mechanical, hydraulic, electrical or automation systems. You will work on and around hatch covers, ramps, winches, cranes, gangways, passerelles, tender garages, and steering gear systems – primarily on MegaYachts and other marine vessels – out in the field at shipyards, at client sites, and onboard vessels worldwide.  

 

As a Senior Service Engineer, you will play a leadership role in maintaining and enhancing the reputation and professional image of the company through your interactions with shipyards, vessel crews, owners, and customers worldwide. From MegaYacht retrofits to compex commissioning projects at shipyards, you will be the person who makes it happen.

 

More tasks and responsibilities

 

  • Perform advanced troubleshooting, commissioning, maintenance, repair, and upgrade activities on electrical, automation, hydraulic, and mechanical systems across the MegaYacht product portfolio.

  • Lead and coordinate service technicians, subcontractors and project personnel on site.

  • Provide technical guidance and mentoring to less experienced team members. 

  • Act as the primary customer contact on site, conducting daily coordination meetings with customers, shipyard personnel, and vessel representatives. 

  • Identify technical risks, delay, and resource constraints and escalate them appropriately to the Project Engineer and Project Manager. 

  • Prepare accurate service reports, inspection reports, and completion documentation, including technical findings and lessons learned. 

  • Follow all site safety rules, agreed working practices, and environmental requirements.

What you’ll need to succeed

 

  • Apprenticeship, technical diploma, or degree in mechanical, electrical, hydraulic, marine engineering or related field.

  • Several years of experience as a Service Engineer, with a proven track record of leading teams on site.

  • Strong knowledge of electrical, automation, hydraulic, and mechanical systems. MegaYacht experience is a strong advantage. 

  • Ability to make decisions and solve complex problems under pressure.

  • Strong customer-facing and communication skills – professional and confident at all levels.

  • Good digital skills, including report writing and basic data entry.

  • Good command of English (minimum B2 level)

  • A valid driving license.

  • Willingness to travel extensively within Europe, including overnight and multi-week assignments.

Why MacGregor?

 

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. 

 

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success and strive to maintain a fair and equitable recruitment process for all applicants.

 

Additionally, we offer:

•    Stable and secure employment with a full-time, permanent contract.
•    Competitive salary, health insurance, welfare vouchers, and food vouchers.
•    Daily travel allowance when working away from base.
•    Access to MacGregor’s Academy and internal learning platform to deepen product knowledge and portfolio understanding.

 

The base salary for this position is estimated at €40,000 – €55,000 gross per year, depending on experience, qualifications, and skills.

 

Additional information

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal.

 

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!

www.macgregor.com