Virginia, VA, US
Service Engineer
MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.
We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.
MacGregor – Let's shape the future together
Are you driven by problem solving? Do you thrive working with complex and large equipment? Looking no further, MacGregor is looking to hire a Service Engineer with electrical, mechanical and hydraulic experience in the maritime industry.
The purpose of this role is to execute service, repair and maintenance work, such as diagnostics and troubleshooting of hydraulic, electrical and mechanical equipment on the MacGregor product range, in addition to 3rd party manufacturers.
As a Service Engineer, your day-to-day responsibilities will include upgrades, inspections, and preventive maintenance on MacGregor products, and equivalent equipment. In addition, you will provide advanced maintenance on hydraulic, mechanical, electrical and automation equipment. This is a position that requires travel to client sites, vessels or at shipyards worldwide. Our clients are primarily domestic but also spread across the globe, i.e. Europe, Brazil, Australia, Singapore, and beyond. Therefore, flexibility and a willingness to travel are essential. This position is based in Hampton, Virginia.
More tasks and responsibilities
- Advanced maintenance on hydraulic, mechanical, electrical and automation equipment
- Supervise and perform service activities such as refurbishment, upgrades, inspections, preventative maintenance and corrective actions
- Stay up to date with relevant developments, routines, processes and news
- Provide information and write reports as required
- Support sales activities such as follow-up on leads and quotes while at site, as agreed with sales responsible
- Follow all site safety rules, agreed working practices and environmental requirements
- Comply with all relevant safety and quality requirements according to MacGregor
This role is part of our Global Services Division. Reporting directly to the Operations Superintendent.
What you'll need to succeed
Knowledge and understanding of electrical, mechanical and hydraulics are beneficial for this position. We are looking for a person who has previous experience with winches, cranes, and steering gear. Additionally a candidate that is able to work with computer systems professionally. As a person you must be customer-oriented as well as possess good communication and collaboration skills. You should be able to work independently under limited supervision, and have a desire to further develop yourself and the department.
Ideally you have
- High school diploma or above
- Minimum 4 years of experience in the maritime industry
- Valid Driver’s license, and ability to obtain Passport and TWIC
- Willingness to travel
Why MacGregor?
Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.
Values guide our work
- Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
- Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
- Safety is essential in everything we do
MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.
Compensation data
Salary starts at $72,500 per year based on skills and experience.
Additional information
Do you have questions regarding the role? Please contact Thomas Glendon Christopher, Operations Superintendent at Glen.Christopher@macgregor.com.
Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.
If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!
MacGregor USA Inc. is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As a federal contractor, we also take Affirmative Action (AA) to employ and advance in employment individuals from underrepresented groups, including qualified minorities, women, individuals with disabilities, and protected veterans. If you require a reasonable accommodation to complete the application or interview process, please contact us at sheryl.gregory@macgregor.com or by phone 615-484-3262.
For more information, please review the “Know Your Rights: Workplace Discrimination is Illegal” –poster prepared by the U.S. Equal Employment Opportunity Commission (EEOC), which summarizes these laws and explains how employees or applicants can file a complaint if they believe that they have experienced discrimination.
Nearest Major Market: Virginia Beach