Account Representative

MacGregor – Let's shape the future together

MacGregor is looking to hire an Account Representative to join our team. In this position you will promote and sell the organization's products with main focus on spare parts, services and projects. This role is the front line of the respective customer contacts assigned to him/ her. Your responsibility is to perform timely activities associated with the customers’ orders and quotations as well as to maintain good relations with stakeholders.

Your day-to-day responsibilities include pursuing sales leads, visiting existing or new customers regularly to meet sales target levels, build positive relationships, collect market information and customer feedback. You will negotiate prices, delivery times and other related details within limits of authority and conclude sales orders to meet revenue targets. You will also assess customer needs and promote appropriate products, services and service agreements.

More tasks and responsibilities

• Update sales activities including but not limited to quotation status, order status, customer visit report, dry dock information & sales leads in Customer relationship Management (CRM) tools
• Actively follow-up all quotations and orders status
• Actively investigate and report back on customers product Installed Base (IB) and dry dock information
• Actively pursue collection of account receivables with support of local controller
• Verifying the completeness of customer’s purchase orders with related quotations
• Checking, fulfilling and following up sales order confirmations
• Processing local sales orders according to their priorities
• Handling of delivery process and documentation

Reporting directly to the Account Manager Japan. The position will be based in MacGregor’s office in Yokohama, Japan.

What you’ll need to succeed

We are seeking a professional who has the ability to work independently but has a team-oriented mindset and thrives in a collaborative environment. In this role excellent communication and negotiation skills are key to drive successful outcomes. We value individuals who can manage pressure with grace and maintain a positive, composed attitude.

Ideally you have

• Diploma/Bachelor’s degree in engineering, marine or business
• 3-5 years in sales experience in Marine, Offshore or other relevant field
• Ability to read technical drawings; knowledge of large-scale machinery and equipment
• Experience with hydraulic and electrical control systems (preferred)
• Previous experience from Google Workspace is beneficial but not a must
• Fluent Japanese is required and English is preferred

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling. 

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders
• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences
• Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Masashi Tarui, Sales and Operation Manager at masashi.tarui@macgregor.com or at +8 17 88 46 32 20.

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!